Frequently asked questions about whmedia and our services

Answers to the most common questions about our services

Want to know how a web project works at whmedia, what our solutions cost or why we use Drupal? Here you will find answers to the most common questions about our services.

About us

Who is behind whmedia?

whmedia is a web agency based in Bolzano, South Tyrol, founded and run by Werner Haselrieder. Since 2002, our international team has been building custom websites, online shops and CMS solutions with Drupal.

Which industries does whmedia work with?

We work with hotels, manufacturing and industrial companies, e-commerce providers, educational institutions, associations and international businesses. Every project is individually tailored to the specific industry and target group.

Why does whmedia use Drupal?

Drupal is an internationally acclaimed open-source CMS, ideal for multilingual, scalable and security-critical web projects. It offers maximum flexibility combined with high stability and is continuously developed by a large community.

Hosting and domains

Can I transfer my existing domain to whmedia?

Yes. We handle the complete domain transfer including email setup, DNS configuration and redirects.

Where are whmedia's servers located?

Our servers are located in certified data centres in Germany. They are climate-neutral and fully GDPR-compliant.

Is SSL included in the hosting?

Yes. Every hosting package includes an SSL certificate, regular backups, monitoring and security updates.

Drupal

Can I manage my Drupal website myself?

Yes. Drupal offers a user-friendly admin interface that lets you edit content, images and pages without any programming skills. If needed, we provide training for you or your team.

Is Drupal secure?

Yes. Drupal is considered one of the most secure CMS platforms on the market. It has a dedicated security team, regular updates and is used by major institutions such as the European Commission and numerous universities.

What is Drupal and who is it suitable for?

Drupal is an open-source content management system, particularly well suited for multilingual websites, complex web portals and scalable e-commerce projects. It is used worldwide by businesses, organisations and governments.

Website development

How much does a custom website from whmedia cost?

The cost depends on scope, features and content. A custom Drupal website typically starts in the mid four-figure range. We are happy to provide a free consultation and a transparent quote.

How long does it take to build a website?

Simpler websites can be completed faster, while complex projects with interfaces or multilingual setups require more time. We discuss a realistic timeline during the initial consultation.

Will my website be optimized for search engines?

Yes. Every website is delivered with search engine optimised code code, fast loading times, structured data and a well-planned site architecture. On request, we also handle content-based SEO optimization including texts and keywords.

Interfaces

Which systems can whmedia integrate?

We integrate CMS solutions with ERP systems, booking platforms, warehouse management, CRM systems and payment providers. Every interface is custom-built using APIs and real-time connections.

Are the interfaces suitable for complex data structures?

Yes. We work with custom data models and develop scalable architectures that remain stable and performant even with high data volumes.

Can existing interfaces be extended?

Yes. We analyze existing integrations and extend them in a targeted way. Ideally, without interrupting ongoing processes.

Online shops

Which shop system does whmedia use?

We use Drupal Commerce. This means your website and shop run from a single system with no duplicate maintenance.

Can my online shop be connected to an ERP system?

Yes. We build custom interfaces to ERP systems, warehouse management, payment providers and shipping solutions. The integration is tailored to your existing processes.